Leading With Empathy

New Zealand’s Prime Minister May Be the Most Effective Leader on the Planet
– The Atlantic, April 19 2020, Uri Friedman

Jacinda Ardern Makes Political Capital From Kindness

The coronavirus pandemic may be the largest test of political leadership the world has ever witnessed. Every leader on the planet is facing the same potential threat. Every leader is reacting differently, in his or her own style. And every leader will be judged by the results.

German Chancellor Angela Merkel embraces science. Brazilian President Jair Bolsonaro rejects it. U.S. President Donald Trump’s daily briefings are a circuslike spectacle, while Indian Prime Minister Narendra Modi holds no regular briefings at all, even as he locks down 1.3 billion people.

Jacinda Ardern, the 39-year-old prime minister of New Zealand, is forging a path of her own. Her leadership style is one of empathy in a crisis that tempts people to fend for themselves. Her messages are clear, consistent, and somehow simultaneously sobering and soothing. And her approach isn’t just resonating with her people on an emotional level. It is also working remarkably well.

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Through the WI lens

On April 19, New Zealand ended its coronavirus lockdown, with just 19 deaths, a handful of new cases and an estimated transmission rate of 0.4. To all intents and purposes the country has beaten the virus – for now at least – with one of the lowest impacts in the developed world and has since been managing a controlled easing of restrictions, with an estimated one million people returning to work. Some were quick to point out that the country has an advantage courtesy of its isolated location, but in international circles, Prime Minister Jacinda Ardern’s star has risen, as she’s been seen as stewarding her country through one of the smoothest and most effective responses in the world. This article examines the style in which she’s done it. Communication, empathy, informality: Ardern’s approach to talking to her people has been in striking contrast to that of leaders like Donald Trump, with his obsfucation, confrontation, outlandish claims and focus on blame. As New Zealand’s former prime minister Helen Clark notes, she’s taken tough decisions but has garnered enormous trust and goodwill through persuading Kiwis that she has their back. In so many ways, Ardern looks like the leader for a seismic global crisis, but it’s worth considering that many of the qualities she displays: empathy, competency, humility and advocating kindness, would serve any leader well in providing reassurance and comfort during many a lesser situation. And of course it’s no coincidence that Ardern’s government last year became the first in the world to create a budget for wellbeing, designed to counter such malign influences as mental illness, family violence and child poverty. Truly a new type of leader for a new era – anyone with leadership aspirations would be wise to study her.

Pluses (and minuses) Of Positive Thinking

November 10, 2020

What this article goes on to explain is how positive thinking – described here as ‘thriving’ – can counter the effects that come from the negativity outlined above, from reduced memory to diminished performance. Based on studying people in a series of organisations in different industries, one of the authors has found that people who attain this state are more resilient, experience less burnout, and are more confident in their ability to take control of a situation

Working With Nature

November 10, 2020

“Behind the jargon what this is really about is how we address the challenge of biodiversity under threat, move away from fossil materials like plastic and concrete, and use nature in a sustainable way, all of which could be summed up by “living in harmony with nature”.”

Resetting Company Culture

October 12, 2020

“In the new ‘consensual contract’ between employer and worker, what’s required is a commitment from the employer to safeguard the wellbeing of their people, and a commitment in return from employees to take personal responsibility for their performance of their job.”

Countering Loneliness

October 3, 2020

“Could loneliness not only be damaging our mental and physical health but also be making the world a more aggressive, angry place? And if so, what are the implications for a cohesive society and democracy?”

Staking The Moral High Street

August 30, 2020

“On such fragile foundations are built the first steps towards a more ethical kind of business, and who knows what virtuous circles might result?”

Breathe Easy

August 28, 2020

“Scientific evidence recently emerged that, contrary to earlier beliefs, Covid-19 can be spread by tiny droplets that we breathe out when we respire, called aerosols.”

Why Obesity Needs Weighty Solutions

August 6, 2020

“Economic wellbeing is part of the story, but it is also about finding less stressful lifestyles, in which healthy diet figures as a meaningful measure of success.”

Pulling Together Out Of Lockdown

July 8, 2020

“The industry has every asset needed to be a guiding light in the shift toward personal health priority. Will that become a prevention legacy, a ‘phoenix rising’ from the Covid-19 ashes?”

Opening The Right Doors

July 2, 2020

“Looking at the bigger picture, putting the measures in this order represents a lost opportunity that the pandemic could have offered for a cultural pivot pivot towards getting people more focused on their health, a powerful statement of intent.”

Home (working) Truths

June 26, 2020

“Employment is necessary to fulfil our most basic human needs such as food and shelter. Any significant increase in long-term unemployment will spell a retrograde step for human wellbeing like no other.”

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