Human Contact Is Now a Luxury Good – New York Times, 23 March 2019, Nellie Bowles
No Screen Status
“Life for anyone but the very rich — the physical experience of learning, living and dying — is increasingly mediated by screens.
Not only are screens themselves cheap to make, but they also make things cheaper. Any place that can fit a screen in (classrooms, hospitals, airports, restaurants) can cut costs. And any activity that can happen on a screen becomes cheaper. The texture of life, the tactile experience, is becoming smooth glass.
The rich do not live like this. The rich have grown afraid of screens. They want their children to play with blocks, and tech-free private schools are booming. Humans are more expensive, and rich people are willing and able to pay for them. Conspicuous human interaction — living without a phone for a day, quitting social networks and not answering email — has become a status symbol.”
Through the WI Lens
A few years ago, when Shiny New Things like iPhones and iPads were all the rage, the idea that people would consider using technology as an indicator of social deprivation might have seemed ludicrous. But it’s a sign of the dystopia tech has ushered in that this scenario has come to pass. This NYT article reports that, while poor communities are given on-screen avatars to comfort them and provide company, the rich are increasingly prepared to pay a premium for real human contact. Partly, that is perceptual: “Facebook is Facebook whether you are rich or poor”; and in part it is based on mounting evidence that time spent online is unhealthy. Kids who spend more than two hours a day looking at a screen get lower scores for thinking and language; so naturally, wealthier parents pay to send their children to schools where they get a screen-free education.
Growing reliance on technology to deliver social care seems inevitable given the demographic shift towards an ageing population; and technology is sure to play a key role in delivering education and other services because of its low cost and efficiency. But it can’t fully replace human contact; while the value attached to ‘human’ experiences such as personal massage is only set to grow, wellness services in future will need to have a human element to deliver the wellbeing people seek.
“The industry has every asset needed to be a guiding light in the shift toward personal health priority. Will that become a prevention legacy, a ‘phoenix rising’ from the Covid-19 ashes?”
“Looking at the bigger picture, putting the measures in this order represents a lost opportunity that the pandemic could have offered for a cultural pivot pivot towards getting people more focused on their health, a powerful statement of intent.”
“Employment is necessary to fulfil our most basic human needs such as food and shelter. Any significant increase in long-term unemployment will spell a retrograde step for human wellbeing like no other.”
“All roads lead to a wellbeing anchor, whether that be economic/financial, physical, mental or emotional: all contribute to a progressive and inclusive cosmopolitan world. The answer should not be a choice of one or the other but of a joined up and compassionate solution for society, business and individuals.”
“The paradox is that we continue to do this in spite of recognising that striving to become ever-more productive is an intrinsically unhealthy behaviour, leading to stress and too often, a sense of failure.”
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